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Privacy Policy

Last updated: 

At Santique Aesthetics, your privacy is a priority. This policy outlines how we collect, use, and protect your personal information when you interact with our studio — online or in person.

1. What Information We Collect

When you book an appointment, complete a consultation, or contact us, we may collect the following information:

  • Full name

  • Phone number and/or email address

  • Medical history relevant to treatment

  • Skin type and treatment preferences

  • Appointment history

  • Photos (with your consent, for treatment records or marketing purposes)

2. How We Use Your Information

We use your information to:

  • Schedule and manage your appointments

  • Personalise and safely tailor your treatments

  • Communicate with you about your bookings or promotions

  • Maintain accurate client records

  • Improve our services and client experience

3. Marketing & Communications

With your explicit consent, we may send you updates, offers, or beauty tips via email or SMS.
You can unsubscribe from marketing communications at any time.

4. Storing & Protecting Your Data

  • All personal data is stored securely and confidentially.

  • Access is limited to authorised staff only.

  • We do not sell, rent, or share your information with third parties.

5. How Long We Keep Your Data

We retain client data only for as long as necessary to fulfil the purpose for which it was collected, or to comply with legal and professional obligations.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your information

  • Ask us to delete your data (subject to legal requirements)

  • Withdraw your consent at any time

To make a request, simply contact us via email or phone.

7. Cookies & Website Analytics

If you use our website, we may collect anonymised analytics (e.g. pages visited, time on site) to help us improve.
You may opt out of cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website.

Questions or Concerns?
Please contact us directly — we’ll be happy to clarify anything.

Thank you for trusting Santique Aesthetics. Your comfort, safety and privacy are at the heart of everything we do.

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