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Terms & Conditions

Welcome to Santique Aesthetics. By booking an appointment or using our services, you agree to the following terms and conditions. Please read them carefully.

1. Appointments & Bookings

  • All treatments must be booked in advance via our website, by phone, or through direct message.

  • A deposit may be required to secure your appointment. This will be deducted from the total price of your treatment.

  • Appointments are subject to availability.

2. Cancellations & Late Arrivals

  • We kindly ask for at least 24 hours' notice for cancellations or rescheduling.

  • Cancellations made with less than 24 hours' notice may result in loss of deposit.

  • Arriving more than 10 minutes late may result in a shortened treatment time or cancellation.

3. Consultations & Medical Conditions

  • A full consultation will be carried out before any treatment. It is your responsibility to inform us of any medical conditions, allergies, or medications that may affect your treatment.

  • We reserve the right to decline or postpone treatment if it is deemed unsafe or unsuitable.

4. Results Disclaimer

  • While we strive for the best possible outcome, results may vary based on individual skin type, lifestyle, and adherence to post-treatment care.

  • No guarantees can be made regarding the longevity or outcome of the treatment.

5. Age Restrictions

  • Clients must be 18 years or older to receive treatments unless accompanied by a parent or guardian (for specific services and with written consent).

6. Refund Policy

  • We do not offer refunds on completed treatments.

  • Refunds for prepaid sessions or packages are considered on a case-by-case basis and may be subject to an administration fee.

7. Privacy

  • All personal and medical information is kept strictly confidential and will never be shared with third parties without your consent.

8. Studio Etiquette

  • Please arrive fresh and clean for your treatment.

  • We ask you to maintain a respectful and calm environment for the comfort of all clients.

9. Changes to Terms

  • Santique Aesthetics reserves the right to update these terms at any time. Any changes will be published on our website and apply from the date of posting.

If you have any questions about these terms, please feel free to contact us.

Thank you for choosing Santique Aesthetics — we’re honoured to be part of your self-care journey.

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